support@kickthembot.com — support, billing, and sales.
For a billing or access problem, include your Telegram username and the group or channel involved. That is usually enough to find your record.
Response times
Within one business day.
Priority support is included on the Boss plan and above.
In the bot
Most access problems — a member who paid but cannot get in, a wrong expiry date, a member who should have been removed — can be resolved from the subscriber view inside the bot without contacting us.
Trader details
Šimon Robin Mach — sole trader registered in Czechia.
Business registration number (IČO): 06316760.
Registered seat: Nová cesta 761, 252 29 Dobřichovice, Czech Republic.
Not registered for VAT. Prices carry no VAT.